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Privacy Policy

PLEASE READ THE FOLLOWING PRIVACY POLICY (“Privacy Policy” or “Policy”) CAREFULLY BEFORE USING THIS WEBSITE (the “Website”) maintained by Almira Medical Inc. (“Almira”). All users of this Website agree that access to and use of this Website hereby consents to this Privacy Policy and other applicable law. If you do not agree to this Privacy Policy, please do not use this Website. By using our Website, you consent to our Privacy Policy. We reserve the right to update this Policy at any time.

This Privacy Policy describes how Almira will collect, use, disclose personal information of visitors to the Website. The Privacy Policy explains what types of personal information is collected from our users, how it is collected, how it may be used, and how it can be accessed. This Privacy Policy, together with the Terms and Conditions of Use, sets forth the general rules and policies governing use of the Website. It applies only to information we collect through the Website, and does not apply to our collection of personal information through other sources. We respect our users' privacy and are committed to protecting personally identifiable information provided through use of the Website.

1. What is Personal Information?

Personal information is information that has been given to us on the Website, which relates specifically to our users' identities, including:

  • a. name;
  • b. email address(es);
  • c. phone number;
  • d. medical information; and
  • e. other information provided by users through forms on our website.

2. Information We Collect

  • Personal Information: Almira collects the Personal Information listed in Section 1 of this Privacy Policy

  • Non-Personal Information: Almira collects information from you when you (i) use the Website, (ii) correspond with contacts listed on the Website, or (iii) participate in any Website features. The following information is gathered automatically and storied in the Website's log files:

    • browser type;
    • device information;
    • website usage statistics;
    • internet protocol (IP) addresses;
    • Internet Service Provider (ISP);
    • referring websites;
    • exit pages;
    • language preference;
    • operating system;
    • date and time stamps of each visitor request; and
    • clickstream data.
  • Cookies: The Website also collects Personal Information using cookies. Cookies are small files of information placed on a device when a user visits a website. The Website uses cookies to enhance user experience. Cookies save and retrieve information about visits to the Website, such as how it is entered and navigated. Almira uses cookies to identify and track visitors, their usage of the website, and their website access preferences, as well as gather demographic information regarding the Website's user base as a whole. Cookies are also used to help us understand your preferences based on previous or current Website activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about Website traffic and Website interaction so that we can offer better Website experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our Website users. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. You can adjust your browser settings to disable cookies if desired. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. By continuing to navigate the Website without changing your cookie settings, you hereby acknowledge and agree to Almira's use of cookies. If you turn cookies off, you will not have access to many features that make your Website experience more efficient and some of our services will not function properly.

3. Why is Personal Information Collected

The purpose in collecting non-personally identifying information is to better understand how users use the Website, through monitoring and analyzing trends, tracking movements, and collecting demographics. The collection of personal information further allows us to:

  • communicate with users;
  • provide medical or wellness services tailored to your needs;
  • communicate with you regarding appointments, promotions, or updates;
  • respond to your questions;
  • personalize your Website experience and to allow us to deliver the type of content in which you are most interested;
  • provide customer service and support;
  • detect and prevent fraud;
  • improve the Website and our services through data analysis and feedback;
  • comply with legal obligations and regulatory requirements;
  • anonymize and aggregate your information for any other purposes, provided that no identifiable information can be readily identified; and
  • send you periodic e-mails, if you have opted-in to receive our e-mail newsletter.

We will only retain your information for as long as reasonably necessary having regard to the purposes for which your information was collected and will delete or anonymize such information after the expiry of such period unless otherwise required under the applicable law and any anonymized and aggregated information will be retained by us.

4. Use and Disclosure of Personal Information

Personal information is not used to identify users. Almira may occasionally send emails to registered users of the Website (i.e. those who have supplied their email addresses to join the mailing list) to provide users with information about new features, solicit feedback, or keep users up to date with Almira's products and services. Users have the option to opt-out of this feature.

Almira will only disclose personal information to third parties in the following specific circumstances:

  • Users have consented to disclosure of personal information for a designated purpose;
  • As required by Almira employees, contractors or affiliated organizations that process the information on Almira's behalf, provide services on the Website, and whom have agreed not to disclose said personal information to others;
  • To comply with any applicable laws, in response to a subpoena, court rder, governmental requests, or to defend a legal interest;
  • To enforce or apply any agreements between Almira and you; and
  • Where Almira believes in good faith that disclosure is reasonably necessary to protect the property or rights of Almira, third parties, or the public at large.

Except as set out in this Privacy Policy, Almira will not disclose, sell, distribute, rent or lease your information to third parties unless we have your permission or to complete a transaction for you. We do not share your identifiable information with third parties for their direct marketing use without your express consent.

We may transfer personal information that we collect or that you provide as described in this Privacy Policy to contractors, service providers, and other third parties we use to support our business (such as providers that assist us with payments processing, appointment management and Website improvement and optimization) and who are contractually obligated to keep personal information confidential, use it only for the purposes for which we disclose it to them, and to process the personal information with the same standards set out in this policy.

We may process, store, and transfer your personal information in and to a foreign country, with different privacy laws that may or may not be as comprehensive as Canadian law. In these circumstances, the governments, courts, law enforcement, or regulatory agencies of that country may be able to obtain access to your personal information through the laws of the foreign country. Whenever we engage a service provider, we require that its privacy and security standards adhere to this policy and applicable Canadian privacy legislation.

By submitting your personal information or engaging with the Website, you consent to this transfer, storage, or processing.

5. Protection of Personal Information

The security of personal information is important to us. Almira implements a variety of industry-standard security measures to maintain the safety of your information. Your information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.

While Almira takes precautions to protect the personal information provided, please remember that electronically submitted data is not 100% secure, and we, therefore, make no warranties as to the security of any information submitted to us electronically. Please exercise caution when sharing sensitive information online.

6. Your Rights

If you want to review, verify, correct, or withdraw consent to the use of your Personal Information, you may send us an email at info@almiramedical.ca to request access to, correct, or delete any Personal Information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

You can opt out of receiving promotional communications by following the unsubscribe instructions provided in our emails.

You may request additional information about how your data is processed and stored.

7. Third-Party Links

The Website may from time to time contain links to other websites, that are not operated by us. When visitors click on a third-party link, they will be directed to that third party's site. These third parties have separate and independent privacy policies concerning the treatment of personal information. We therefore have no responsibility or liability for the content and activities of these linked sites. We strongly advise you review the privacy policies of these other websites before posting comments and or personal information to them, or disclosing any information to a third-party.

Almira takes no responsibility for the content, privacy policies or practices of any third-party sites, products or services, nor their collection, disclosure, or use of any information submitted to them by you. Nonetheless, we seek to protect the integrity of our Website and welcome any feedback about these linked sites (including if a specific link does not work).

8. Modification of and Access to Personal Information

You can modify your preferences and profile directly on the Website at any time. Upon written request, Almira will provide users with access to any Personal Information given to us. Also upon written request, Almira will:

  • a. destroy any personal information about users that it keeps on file; and
  • b. correct any incorrect personal information, while allowing users to continue accessing its website.

Please note that any request to destroy the personal information we have on file may exclude you from any email communication from Almira regarding our Website, products, and services.

To request a change or correction, please contact us through our contact information.

9. Changes to This Privacy Policy

Almira reserves the right to modify this Privacy Policy at any time. Policy changes will apply only to information collected after the date of the change.

Any changes will be posted on this page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. Almira encourages visitors to frequently check this page for any changes to its Privacy Policy.

Your continued use of this Website after any change in this Privacy Policy will constitute your acceptance of any such changes to this Privacy Policy.

10. Governing Law

This Privacy Policy is governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Notwithstanding the foregoing, privacy laws from Canadian provinces and territories outside of Ontario may also apply.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Almira Medical

  • Email: info@almiramedical.ca
  • Phone: (647) 313-6112
  • Address: 1600 Steeles Ave W unit 312,
    Concord, ON L4K 4M2
Accessibility: If you are vision-impaired or have some other impairment covered by the Americans with Disabilities Act or a similar law, and you wish to discuss potential accommodations related to using this website, please contact our Accessibility Manager at (647) 313-6112.
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